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I tried to buy a copy of Microsoft Outlook 2010 from redboxsoftware.com. This turned out to be a mistake. It appears that redboxsoftware.com is a some type of fraud / hoax. To be sure, they did take my money. The first (strong) hint that something might be wrong, was...
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redboxsoftware
redboxsoftware

Hello! Our shop is not associated with those you have listed. I'm sure we can help you. What's the order number?

Anonymous
Anonymous

I too placed an order in this same website for Office 2016 and immediately got the license key through email.I Followed the instructions and successfully downloaded, installed...

1.0
I didn't like
  • Invalid license code
#790136
Reply to reviews
I wanted to try a new anti-virus/internet security software and did some research online. I decided to try Bitdefender total security 2016. I found it on Google at RedBox Software for $30 and a $3 off coupon. So I bought it. It took a while to receive an email stating...
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redboxsoftware
redboxsoftware

What's your order number? I'm sure that you have already been refunded by now.

#788601
Reply to reviews
I ordered office student 2010, paid and then read these reviews. I was mostly concerned the low price was for a subscription that they don't put in the product description so I decided to research redboxsoftware. I was really scared I'd have the same experience but...
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5.0
I liked
  • Delivered what was promised
I didn't like
  • Product did not specify one time purchase or subscription
#787221
Reply to reviews
Ordered MS Office from these guys 3 weeks ago and have not received anything! Got an email from Rochelle Diaz in Customer Service saying they were having technical issues and that the product code would be sent soon. That was 3 weeks ago. Phone call to them goes on...
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redboxsoftware
redboxsoftware

Hello! Which company are you referring to? The address is shared by multiple businesses, not just one because there are several units on it.What's your order number so we can ...

Anonymous
disappointed

Concur, do not use these guys. I have had the same issue

1.0
I didn't like
  • Did not deliver product that was paid for
#786183
Reply to reviews
I ordered Microsoft office 2016 for instant download 72 hours ago. I got multiple messages stating my code was invalid. Then somehow after sending a complaint email, and talking to someone on the instant chat I was able to punch in the code the following day, only it...
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redboxsoftware
redboxsoftware

What's the order number so we can double check the status of your issue?

2.2
#783231
Reply to reviews
Ordered Home & Business 2016 online - said I would get key and download link with 24 hours. About an hour later, received an email asking me to authorize 2016 Professional at the same price - well, duh, responded and waited patiently for the promised key and download...
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Anonymous
Diane

What a scam. Ordered product and received no confirmation email so I called. All information about the order was checked and I was assured I would get an email on that day. ...

redboxsoftware
redboxsoftware

We apologize that you were not assisted as we wish you would have.

#774350
Reply to reviews
Just found out there were no more product keys well after 24 hours after the purchase. Now I cannot get a refund for 3-5 more days. I needed the program for a college essay and money has been really tight for me. I had just saved enough money to pay for the program....
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Anonymous
Anonymous

Hi, can you send us an email and we'd be happy to assist you with your purchase. We can even have your purchase upgraded should we ran out of stock.William S. [RedBoxSoftware...

1.0
#771831
Reply to reviews
I ordered a copy of Microsoft Outlook 2016 (it was a very good deal). The reply email with the authentication key and directions came in a couple of hours. I followed their directions for the software download and installation, and everything worked first time with no...
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#771306
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I was unable to download the software I purchased on the site and was promised a full and immediate refund. Three weeks later, and two more complaints, and the refund has not been processed. Of course, I've raised the issue with my credit card company which has always...
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redboxsoftware
redboxsoftware

On the contrary, our prices are relatively lower. We also process refunds from the moment (or within the day) when the request is made. What's the order number so we can check...

#763172
Reply to reviews
Downloaded Microsoft 2013 twice. First time the link arrived but said my computer was not Windows 7(which it was) so it didn't load. Second time never got any download link. Paid $195 the first time and $210 2nd time, AUD. Surely this is illegal?
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redboxsoftware
redboxsoftware

You paid in AUD? But this is a US shop. You seem confused. What's the order number so we can check? I'm sure we can track your order and explain what happened. If not, we're c...

2.0
#740006
Reply to reviews