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I have purchased several Office 2016 licenses from this company. On 11/21/16 an OS corruption necessitated an OS reload. I was told by Alvin at Redboxsoftware.com that "We cannot help you sorry." when I needed to reinstall the copy of Office I purchased. Even though...
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Company wrote 0 public responses to the review from Nov 21, 2016.
#959095
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I purchased 6 copies of Office H&B 2013 and 3 of the product keys get an error message when i try and download the software from the Microsoft website. I have been going back and forth with Redbox software CSRs and they have not come up with a solution. They keep...
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Company wrote 0 public responses to the review from Nov 01, 2016.
2.0
I didn't like
  • Activation issues
#946995
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Having problems with activating my software and sent them an email about it. That same day received a reply from their customer service. Thumbs up for that. Excellent service also provided by Arlyn in assisting me activating my software. This is my 2nd purchase from...
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Company wrote 0 public responses to the review from Sep 17, 2016.
4.5
I liked
  • Easy to use website
#920267
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I will never purchase anything from this company ever again. I purchased 3 keys and all had been previously used, it is a pain having to activate them because when you attempt to do it over the internet it states the software is not valid. Calling to activate it does...
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Company wrote 0 public responses to the review from Sep 02, 2016.
Derwood, Maryland
I didn't like
  • Warranty
#911867
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I was given a previously activated code. I contacted RedBox Software and they made me take a screenshot and send it over with the error code saying that someone had previously activated it. It's been two weeks and I still don't have a good code. I've now had to...
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Company wrote 0 public responses to the review from Aug 24, 2016.
#906360
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I PUCHASED A Microsoft VISIO DESIGN PROGRAM MY ORDER NO IS 500014394 I have not got the down load yet I ordered it on 8-11-2016 at about 8:00 today I called and talked with a customer rep couldn't get it down loaded, put me on hold and than hung up on me. tried...
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Company wrote 0 public responses to the review from Aug 12, 2016.
#899708
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I had one of the worst experiences with Redbox I felt this is the type of company that scams come from! I ordered Microsoft windows 10 from them it took 3 days and 2 calls to even get the email with the numbers, When I tried downloading it I was sent to another site...
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Company wrote 0 private or public responses to the review from Aug 10, 2016.
1.0
Zeeland, Michigan
I didn't like
  • Approach to handling disgruntled customer
  • Did not deliver product that was paid for
#898315
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I bought two licenses for Windows 10 Pro and was promised I'd have the keys and the downloads within 24 hours. 24 hours has come and gone and I've received nothing. I've sent them two emails with no response to either. So, now I must call my credit card company and...
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Company wrote 0 public responses to the review from Aug 04, 2016.
Anonymous
Dennis Nixon

I am dealing with the same. Ordered software yesterday. I called today and am still on hold. Over 55 minutes so far after giving them my order number. Microsoft needs to pull ...

redboxsoftware
redboxsoftware

Please provide us with the order number so we can address your concern.

2.4
I didn't like
  • Did not deliver product that was paid for
  • Scam and fraud site
#894771
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Microsoft Office 2016 Review

Purchased software online and still waiting for my product. This is unreal. I will cancel payment if I do not hear back.
Company wrote 0 public responses to the review from Aug 01, 2016.
#892830
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Never received it. No answer to my emails. Notified my bank to get my money back. Ordered it online. Then nothing. Checked my account and they have taken the money but I still have no product. Wrote and wrote by email but no reply. This is no good. Never received...
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Company wrote 0 public responses to the review from Jul 18, 2016.
redboxsoftware
redboxsoftware

Can you please provide the order number so we can take a look at your order details?

#884879
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