I purchased 6 copies of Office H&B 2013 and 3 of the product keys get an error message when i try and download the software from the Microsoft website. I have been going back and forth with Redbox software CSRs and they have not come up with a solution.
They keep passing me off to a different rep and the process of sending a screen shot of the error keeps going on. It's been 3 months and no resolution. I think they are purposefully giving me the run around in hopes that i give up.
I will never purchase anything from this company again. I am out $300 with no response to my request for a refund.
Product or Service Mentioned: Microsoft Office Suite.
Reason of review: Damaged or defective.
Monetary Loss: $300.
I didn't like: Activation issues.