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I purchased 6 copies of Office H&B 2013 and 3 of the product keys get an error message when i try and download the software from the Microsoft website. I have been going back and forth with Redbox software CSRs and they have not come up with a solution.

They keep passing me off to a different rep and the process of sending a screen shot of the error keeps going on. It's been 3 months and no resolution. I think they are purposefully giving me the run around in hopes that i give up.

I will never purchase anything from this company again. I am out $300 with no response to my request for a refund.

Product or Service Mentioned: Microsoft Office Suite.

Reason of review: Damaged or defective.

Monetary Loss: $300.

I didn't like: Activation issues.

Company wrote 0 public responses to the review from Nov 01, 2016.
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