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Redboxsoftware - Wrong geographic area
Ordered Microsoft Office Home and Business 2013 software that was received after midnight. Activation code was for wrong geographic area. Called them but it was not during their business hours (10am mountain time). Sent an email to cancel with a screenshot of the...
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redboxsoftware
redboxsoftware

We never fail to list system requirements in all product listings so you can check if your device is compatible. Please refer to the terms of service when it comes to refunds ...

#842239
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Price are great and legit software. Bought office 2010 software and install to my computer. I'm having hard time understanding the activation. I've called up spoke to one of the Technical support they help me install the software and now its working. I high recommend...
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5.0
#840503
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Do you ever had that when your PC will not work as intended. To top it off, your Outlook 2007 That you've been using for about 6yrs decided to clunk-out and abandon you along with 4000 emails in the inbox and close to 800 contacts? That is exactly what happened to me...
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4.5
#832989
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I was skeptic at first. My previous experiences purchasing software online was never pleasant. There is always something hidden. Something nasty. Additional charge in my Credit card, bundled software, additional service fee, etc. Well, none of that seemed to...
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4.5
I liked
  • Delivered what was promised
  • Price
  • Good customer service
#830762
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Just purchased a download for office 2010. I had to wait about 10 minutes or so for processing. The download went smoothly. Product activation was a bit different. I tried to activate online, but received an error stating the activation code was invalid. So I...
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redboxsoftware
redboxsoftware

Thank you for the suggestion. We will definitely take note of it to improve our process.

#830393
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I thought I had purchased a copy of Office for my MacBook from RedBoxSoftware.com. What I purchased was a copy for Windows. The Office codes took 10 hours to get and when I got them, I realized that they were for the Windows version. I contacted customer support and...
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Anonymous
Anonymous

Yes. I made that clear to your staff and on this post. I made the mistake. Your company refused to work with me to resolve the mistake. I never installed the codes, Microsoft ...

redboxsoftware
redboxsoftware

Hello! We're sorry for the confusion. I looked up your name on our sales list and found Order # 500006575 along with your interaction with our support team. Based on the recor...

2.0
Fountain Inn, South Carolina
#805329
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I recently bought MS Office 2016 and have issues installing it. I called their number and was offered with a free technical support to install the program. The technician remotely access my computer and we found out that my older version of Office is conflicting with...
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5.0
I liked
  • Good customer service
#804141
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I bought some software from them back in January. Minutes after purchase, I corresponded with them and was told it could be hours or days because the item was "out of stock." Would have been nice to see that on the website because I needed it immediately and would...
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redboxsoftware
redboxsoftware

You posted the same thing on another website. It won't take this long to refund, I promise you. We refund within 24 hours. And just like the other website, you don't reply whe...

#802804
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Redbox did a bait and switch on my order. I had ordered MS Office 2016 but when they sent me the link to download, they said they'd had a problem with the link, and I'd be getting Office 2013. I never downloaded that program -- didn't want it -- but when I tried to...
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Anonymous
***

Well, I just ordered the Office 2016 H&S so after reading this, I guess I will have to wait and see. If I were you, I would have another chat with my bank. I had a problem las...

redboxsoftware
redboxsoftware

May we have the order number so we can at least verify that you have indeed purchased?

#800944
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Purchased Windows 10 Pro online - I was provided a link to download the software that worked. But the once I installed the software I was not able to complete activation. The Product Key I was provided was invalid. I will be disputing this with my credit card company...
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redboxsoftware
redboxsoftware

On the contrary, our email address sales@redboxsoftware.com is still active.What's the order number so we can at least verify that you have purchased indeed?

I didn't like
  • Scam and fraud site
  • Did not deliver product that was paid for
  • Invalid license code
#799221
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